Health-Mor has an AUTHORIZED DISTRIBUTOR network around the world. Authorized Distributors are carefully chosen and trained in all aspects of the products and services. They are required to use ONLY Genuine FilterQueen® parts and filters when providing service for your FilterQueen® Majestic® and Defender®.
ONLY products purchased by an AUTHORIZED DISTRIBUTOR will carry a warranty from Health-Mor, the manufacturer.
ONLY an AUTHORIZED DISTRIBUTOR can provide warranty service to your product.
ONLY an AUTHORIZED DISTRIBUTOR can extend the manufacturer warranty of your FilterQueen® Defender® each year.
Your AUTHORIZED DISTRIBUTOR uses Genuine FilterQueen® filters. These filters provide the highest performance and best filtration in the industry. They are manufactured and tested to meet or exceed all published claims.
Since 1928, Health-Mor has provided consumers with the highest quality products and service through our network of trained professionals. We recommend that you not consider going anywhere else for your filtration needs.
Please contact customer service at 800-344-1840 to locate the nearest Authorized FilterQueen® Distributor. If there is not one in your area, Health-Mor can provide you with authorized parts, filters and service.
Health-Mor has received many reports of problems from consumers who decided to “save” a few dollars by purchasing product, parts or filters from NON-Authorized sources over the internet or from a local vacuum store, such as:
- Product purchased is not the model advertised, but an older model
- Product was advertised as new, but was used
- Filters were advertised as Genuine, but were cheap imitations that do not perform
- Seller claimed to be authorized to do warranty work, but charged the customer for service
- Product received had serial numbers removed
- Product was not serviced properly
- Retailer was unresponsive, unprofessional, or was out of business when customer had problem
- Customer was told that the products carry a manufacturer’s warranty, when in fact such products carry NO manufacturer warranty
Please note that Health-Mor cannot offer any assistance to consumers who purchase from one of these unauthorized sources. On the other hand, our Authorized Distributors are under contract to follow Health-Mor’s Code of Conduct and the Direct Selling Association’s Code of Conduct. They are trained to provide you with the best possible sales and service experience.